At PrimeXpedition, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products.
1. Information We Collect
We collect personal information to provide you with a personalized experience and better services. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, etc.
- Travel Preferences: Destinations, number of travelers, special requests.
- Payment Information: Credit/debit card details (processed securely through third-party payment processors).
- Usage Data: Information about how you interact with our website (IP address, browser type, device information, pages visited).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Your Inquiries: When you contact us for travel packages or services.
- To Personalize Your Experience: Offering recommendations based on your travel preferences.
- To Improve Our Website: Analyzing user behavior to enhance our website’s functionality.
- To Send Marketing Communications: If you’ve opted in to receive newsletters or promotional offers.
- For Customer Support: To assist you with inquiries or issues you may encounter.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: For payment processing, travel arrangements, and customer support.
- To Comply with Legal Obligations: If required by law or for legal proceedings.
- With Your Consent: For marketing purposes or other uses not listed above.
4. Data Security
We take the protection of your personal information seriously and use appropriate technical and organizational measures to safeguard it. Our payment processes are secured through encryption protocols to ensure the safety of your financial details.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to reject cookies, though some features of the website may not function properly without them.
6. Your Rights
You have the right to:
- Access Your Data: Request details about the personal information we hold about you.
- Correct Your Data: Request corrections to any inaccurate or incomplete information.
- Delete Your Data: Request the deletion of your personal information, subject to certain legal conditions.
- Opt Out of Marketing: Unsubscribe from marketing emails at any time by following the opt-out instructions in the communication.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect as of the effective date indicated.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info@primexpedition.com